Place Order & Other Information
Mailing Options & Payment & FAQs
Terms & Conditions
|Tops & Bottoms & Dresses||Bags & Pouches||Roototes||Winter Coats||Tops & Bottoms & Dresses (Large)||TheSpreeCompany.Com|
Join Our Mailing List
our mailing list and receive updates on new arrivals and
Drop us an email at:
firstname.lastname@example.org with the subject header
'Join Mailing List.
|Shipment & Delivery Modes|
|Email : email@example.com|
|How to Place Your Order||
Browse and select your items from Mela-Co's online catalogue.
Please send us the following information
when placing your order:
I PLACE ORDER FOR PREORDER ITEMS?
WHAT IF I NEED
TO RECEIVE THE ITEM URGENTLY?
CAN I MEETUP WITH
YOU TO COLLECT THE ITEM AFTER MAKING PAYMENT?
WILL YOU BE BRINGING
BACK THE SOLD OUT ITEMS?
CAN I CHECK
IF THE ITEM(S) IS/ARE AVAILABLE BEFORE PLACING MY ORDER?
WILL I BE ABLE TO RECEIVE MY ORDER?
ARE THE PRODUCTS
PRE-ORDER OR READY STOCKS?
CAN I ARRANGE
TO MEET-UP TO TRY/VIEW THE PRODUCTS BEFORE BUYING?
DO YOU HAVE
A RETAIL SHOP?
HOW DO I
HOW WILL THE ITEMS
BE SENT TO ME?
HOW ARE THE POSTAGE
Normal Local Mail
Registered International Mail
|RETURN & EXCHANGE POLICY|
Exchange requests are to reach us via email within 5 days from the
date item is posted.
2. Exchange items must reach us within the next 5 days, i.e 5 days from the date the
exchange request is made.
4. Exchange is allowed only for item with genuine manufacture defect or request to change size. (Size change requests are only applicable only for Large Size apparaels).
5. All exchange requests are subjected to the stocks availability.
6. Strictly no exchange will be allowed if the Mela-Co tag is removed or item has been washed/wet/used/damaged/altered/dirtied in any way.
7. Postage cost (i.e postage fee, Registered Mail , Courier or Speedpost charges ) will not be returned in any case of refunds
8. Any balance from the exchange can be used as credit. This can be use to offset your next purchase.
9. Defects exchange requests must be accompanied by zoom in image of the defective area. Defective area must be shown clearly in the photo.
10. In order to recover the packaging costs, we will impose a $5.00 administration fee per item returned for all exchanges.
Following reasons are not considered manufacture defects thus not valid as exchange requests:
1. Change of mind after purchase.
2. Slight difference in the shade of colour, thread fray ends, wrinkles, slight misalignment of seams.
3. Difference in inner lining for bags. Bags may come in either a plain colored or floral print lining.
4. Minor stains (especially on light colour clothes) eg. washable stains, smudges and dirt
5. Sizing issues for free size items
6. Claiming that the cutting of clothes is not good.
7. Deliberate damage of clothes such that it will warrant an exchange.
How is the Exchange done?
|CHOICES & POSTAGE CHARGES FOR POSTAL SERVICES|
Normal Local Mail (Default Choice)
EXAMPLES OF CALCULATION OF POSTAGE CHARGES
Examples 1 :
MODES OF PAYMENT
We accept two forms of payment:
|TERMS & CONDITIONS|
- Prices of all items are quoted in Singapore Dollars (SGD) and excludes postage cost
- Payments is to be made within 3 days upon confirmation.
- Items will only be mailed out after payment has been made.
- Item (s) will be reserved for 3 days after confirmation.
- If no payment is not received, order may be cancelled and item put up for sale.
- Exchange is only for item with genuine manufacture defects and size exchange.
- Strictly no exchange will be allowed if the Mela-Co tag is removed or item has been
- We do not entertain exchange requests due to change of mind after purchase, slight
difference in the shade of colour, thread fray ends, wrinkles, slight misalignment of seams
and differences in inner lining designs (for bags).
- Postage cost (i.e postage fee, Registered Mail and Speedpost charges ) will not be
returned in any case of refunds.
- We do not conduct any meetups for exchange, trial or viewing of the products.
- We will not be responsible if items are lost/damaged in the post.
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is a Singapore based online fashion boutique supplying ladies fashion